Meet the Team at Springvale

Meet our experienced, dedicated management team, committed to delivering training excellence to learners, jobseekers, employers and partners.

  • Ryan Connor – Director of Operations
    Ryan Connor – Director of Operations
  • Shelly Higgins – Quality and Compliance Manager for TfS
    Shelly Higgins – Quality and Compliance Manager for TfS
  • Diane Gillespie – Compliance and Quality Manager for App NI
    Diane Gillespie – Compliance and Quality Manager for App NI
  • David McComb – Finance Manager
    David McComb – Finance Manager
  • Sarah Rafter – Quality Assurance Coordinator
    Sarah Rafter – Quality Assurance Coordinator
  • Elizabeth Gracey – Qualification Centre Coordinator
    Elizabeth Gracey – Qualification Centre Coordinator
Ryan Connor – Director of Operations

Ryan is our Director of Operations. Having initially spent ten years managing and delivering vocational training and development, Ryan moved into larger scale People Development and Change roles working with global employees and clients for PwC, Coca-Cola and Devenish Nutrition. With another ten years of industry experience under his belt Ryan returned full circle to commence his role with Springvale and is responsible for the overall strategic direction, operation and performance of the organisation and our employees.

Shelly Higgins – Quality and Compliance Manager for TfS
Diane Gillespie – Compliance and Quality Manager for App NI

Diane started with Springvale in November 2019 in her role as Compliance and Quality Manager for App NI. She has
twenty years of experience working with APPNI programmes, as well as working with several Northern Ireland Training providers as an Assessor, Tutor, IQA, Training Manager, and Vocational Learning Manager. Her previous roles included working for Ulster University as the Area Manager for Catering and ensuring high standards as Quality Assurance Officer with Ashton Community Trust. Her hobbies are baking and dog walking and she also loves travelling in her spare time.

David McComb – Finance Manager

David started working at Springvale Training Limited in February 2018 in his role as Finance Manager and has brought a wealth of experience gained over 30 years in the administrative and financial services sector. His interests include the love of architecture and interior design, baking, cooking and gardening.

Sarah Rafter – Quality Assurance Coordinator

Sarah joined Springvale in October 2019 as Quality Assurance Coordinator. Her job is to maintain the standards are kept to the highest level at Springvale. She has twenty years of experience in the training, employment, and learning field. She is also a qualified essential skills tutor and has managed various Belfast-wide programmes across a number of key areas such as essential skills, emotional health, and employment and learning. She loves beach walks and open fires and in her spare times she loves to dance as well as socialising with her friends and family.

Elizabeth Gracey – Qualification Centre Coordinator

Elizabeth joined Springvale in December 2019 as Qualification Centre Coordinator. She has over 20 years of experience in the education sector including a number of roles from tutor to Course Director in Further and Higher Education Centres in England. Her main is cooking, with her specialty in the kitchen being curry and other spicy recipes.