IT Telecoms at Springvale

What is IT Telecoms?

IT and Telecoms Professional covers a wide range of areas within IT. The IT professional industry is recognised as a skill shortages area with jobs in demand as highlighted alongside other subjects as part of the STEM Agenda (including Science, Technology, Engineering and Maths).

IT is at the heart of every organisation and is extremely important as technology becomes more enhanced. It has recently been highlighted as an extremely important factor in the Northern Ireland Economy, in particular, software and database development, systems architecture and internet specialist skills.

Common tasks involved in IT Telecoms

Tasks and responsibilities can vary greatly, dependant on the IT role and may involve a great deal of analytical thinking and problem solving. These include:

  • Customer Care
  • Technical Advice
  • Delivering Presentations
  • Data Analysis
  • Project management
  • Web Design
  • Programming

More on this course

There are four available pathways with this qualification, each with its own sector specific units to compliment a spine of core modules. Core modules make up a mixture of topics that are specific to any IT related job role. These include;

  • Health and Safety in ICT
  • Security of ICT systems
  • Interpersonal and written communication
  • Develop own effectiveness and professionalism

Pathways that are specific to IT job roles include;

Help Desk

Units that are focused on within Helpdesk include;

  • Customer care in ICT
  • Technical advice and guidance
  • Technical fault diagnosis
  • Data Modelling

Business User

Units that are focused on Business User Include;

  • Improving productivity using IT
  • IT Project management
  • Presentation software
  • Spreadsheet software
  • Word processing software


Units that are focused on Creative include;

  • Design Software
  • E-commerce Designer
  • Web Design Specialist
  • Game Development
  • App Development


Units that are focused on Technical include;

  • Networking Fundamentals
  • Creating an event driven computer programme
  • Software installation and upgrade
  • System operation
  • Testing ICT systems
  • Working with ICT hardware and equipment

What are the career opportunities?

There are a number of different roles that a IT Telecoms qualification can lead to:

  • Database Administrators
  • Internet/Web Professionals
  • IT Product Developers
  • IT Technical Sales Specialist
  • IT Trainers
  • Multimedia Designers
  • Network Managers
  • Office Equipment Service Technicians
  • Software Developer/Programmers
  • Systems Analysts and Telecommunications Technicians

Any questions?
Please fill in this short form below with any questions about this course or to receive more information.