Hospitality is an extremely broad industry that applies to an organisation providing a service to meet a customer’s leisurely needs. The hospitality industry is made up of restaurants, cafes, deli counters, fast food outlets and even hotels.
Working in hospitality can provide you with a broad range of skills that can be transferable to any of the various hospitality outlets. One of the key elements to working in hospitality is providing a memorable experience through excellent customer service.
Hospitality is an extremely customer service orientated role, involving organisational skills and excellent communication skills.
There are various types of hospitality courses that can benefit the many different job roles and levels of expertise that are required in industry. These courses can range from a more generic Hospitality Services course to more specific Food and Beverage course. If you are in an experienced role, a Hospitality, Supervision and Leadership course can assist in the journey to management. Each course is ideal for anyone who has an interest in the hospitality industry. If you would like to develop your skills and gain the necessary experience to go on to have a career in the hospitality industry, then we will have a qualification for you.
All the courses will explore elements such as;
There are a number of different roles that a Hospitality qualification can lead to:
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